Automatically fix BlackBerry User Problems - BlackBerry Webinar

Quinta Feira 17 Julho 2008 pelas 18h em Lisboa (11AM-12 Pacific Time) ocorre um Webinar gratuito sobre o tema de suporte a utilizadores com a seguinte agenda:

1. Identify problems before Executives call Help Desk

Zenprise provides instant visibility into the health of BlackBerry user’s devices including, battery life, email performance, password mismatch, and calendar sync problems.

2. Reduce the time spent supporting mobile users by over 50%

The software can quickly resolve over 6,500 unique problems, including enterprise activation, carrier outages, out of coverage, synchronization, attachment server failures, MAPI connectivity, BES DB connectivity, SRP connectivity, Exchange problems, BES admin permission, etc.

3. Manage the growth of mobile users

Figure out the most common obstacles to growing your BlackBerry install base. Find out how Zenprise customers are growing their mobile users by over 3X without increasing support costs.

Sony, Pacific Life, Fiat, Northwest Airlines, Verizon Wireless, and Sears são algumas das entidades que já utilizam esta ferrramenta para fornecer um nível de suporte aos seus utilizadores Blackberry.

Assista ao Webinar para descobrir como pode fazer o mesmo.

http://www.zenprise.com/lp/webinar-24.aspx#rm